Office (919) 762-9827

Services

Virus, Worm and Spyware Removal

At any given time thousands of computer viruses, worms and spyware are in circulation on the internet. Millions of users with always-on high-speed internet connections are prime targets for hacker probing, worms and viruses. Unfortunately these malicious programs cause massive frustration and millions in lost revenue due to computer errors, stolen information and downtime. MicroNet Engineering provides removal services for these threats.


High Speed DSL and Cable Modem Setup

There are millions of High speed DSL and Cable internet subscribers throughout the United States. The numbers continue to increase as provider competition drives down monthly costs. Many small office and home office (SOHO) computer users rely on the internet for daily correspondence and business transactions. Often a technician is required to install and resolve equipment connectivity issues. MicroNet Engineering provides DSL and Cable modem setup with internet access to multiple computers in one location.


Troubleshooting and Repair

Most business owners and home office users don't have time to hassle with bringing a computer to a retail repair shop. Why make customers go through the process of unplugging all the wires, packing the PC up in the car, dropping it off for several days, going back to pick up the PC and attempting to set it all back up again. MicroNet Engineering makes it easy by going directly to the customer's home or office to handle their computer troubleshooting and repair needs. MicroNet Engineering makes it convenient for customers to get their problems solved quickly. In extreme circumstances MicroNet Engineering will pick up the PC, repair it in-house and deliver it back to the customer ready to plug and play.


Wireless Networking

MicroNet Engineering helps customers share internet access through a single wireless router. This saves customers the trouble and expense of running cables throughout their home or office. Wireless networking provides mobile users with laptops and handheld devices convenient access from any point within range of the router. All computers on a wireless network can share printers, files, graphics and multi-user applications connected anywhere in the home or office. Most wireless routers can be purchased with encryption technology for secure communications. This is an added level of protection to help prevent intruders from accessing the computers on a wireless network.


Data Back-Up & Recovery

When it comes to protecting valuable computer data, most of us know that we should be making regular backups because a system failure would cause unthinkable hardship. Even with this knowledge, many customers live through each day without a backup for accounting data, databases, digital photos and other important files that are irreplaceable. MicroNet Engineering is focused on providing solutions that help small businesses and home users protect their data without investing a lot of time and energy. For protection and complete recovery of data customers turn to MicroNet Engineering experts.


Software Training

MicroNet Engineering is focused on personalized training for MS Office and other products. Getting the right advice on how to best use software applications is important. Often it is easier to be shown the way by someone who knows the software to get you going quickly. MicroNet Engineering not only shows clients the recommended ways of setting up a business, but also provides procedures for managing accounting books, designing websites and more to ensure they have it right the first time. How much does it cost to waste 5 minutes here, 10 minutes there? When you add it up over just one year you will see that the time cost alone is staggering. Our training can remove those costly moments of indecision and save you time and frustration.

Virtual Support

Remote virtual computer support increases customer satisfaction by enabling technicians to address support needs directly and immediately. With virtual support, the efficiency and effectiveness of your support is increased, while customer downtime is minimized. Using MicroNet Engineering approved remote support tools; a support rep can begin troubleshooting a remote desktop as soon as the user reports a problem. Virtual support is a great secondary service for existing clients that need fast problem resolution or ongoing support.


Technology Consulting

Deciding on the right technology solution for home or business can be overwhelming. MicroNet Engineering conducts a rapid, high-value assessment to identify opportunities for lowering expenses and improving computer systems and business processes. We identify residential and small business technology solutions to solve problems and save money. MicroNet Engineering takes the confusion out of computer hardware, software, networks and training by providing complete customer solutions.


Do You Need Fast and Reliable Laptop or Notebook Repair?

When you choose MicroNet Engineering for your laptop repair, you are placing your trust in good hands. You can rest assured your laptop will be diagnosed and repaired by one of our knowledgeable technicians. We repair Toshiba, IBM, Lenovo, Sony, HP, Compaq, Panasonic, Dell and most other brands.