Office (919)
762-9827
Virus, Worm and Spyware Removal
At any given time thousands of computer viruses, worms and spyware
are in circulation on the internet. Millions of users with always-on
high-speed internet connections are prime targets for hacker
probing, worms and viruses. Unfortunately these malicious programs
cause massive frustration and millions in lost revenue due to
computer errors, stolen information and downtime. MicroNet
Engineering provides removal services for these threats.
High Speed DSL and Cable Modem Setup
There are millions of High speed DSL and Cable internet subscribers
throughout the United States. The numbers continue to increase as
provider competition drives down monthly costs. Many small office
and home office (SOHO) computer users rely on the internet for daily
correspondence and business transactions. Often a technician is
required to install and resolve equipment connectivity issues.
MicroNet Engineering provides DSL and Cable modem setup with
internet access to multiple computers in one location.
Troubleshooting and Repair
Most business owners and home office users don't have time to hassle
with bringing a computer to a retail repair shop. Why make customers
go through the process of unplugging all the wires, packing the PC
up in the car, dropping it off for several days, going back to pick
up the PC and attempting to set it all back up again. MicroNet
Engineering makes it easy by going directly to the customer's home
or office to handle their computer troubleshooting and repair needs.
MicroNet Engineering makes it convenient for customers to get their
problems solved quickly. In extreme circumstances MicroNet
Engineering will pick up the PC, repair it in-house and deliver it
back to the customer ready to plug and play.
Wireless Networking
MicroNet Engineering helps customers share internet access through a
single wireless router. This saves customers the trouble and expense
of running cables throughout their home or office. Wireless
networking provides mobile users with laptops and handheld devices
convenient access from any point within range of the router. All
computers on a wireless network can share printers, files, graphics
and multi-user applications connected anywhere in the home or
office. Most wireless routers can be purchased with encryption
technology for secure communications. This is an added level of
protection to help prevent intruders from accessing the computers on
a wireless network.
Data Back-Up & Recovery
When it comes to protecting valuable computer data, most of us know
that we should be making regular backups because a system failure
would cause unthinkable hardship. Even with this knowledge, many
customers live through each day without a backup for accounting
data, databases, digital photos and other important files that are
irreplaceable. MicroNet Engineering is focused on providing
solutions that help small businesses and home users protect their
data without investing a lot of time and energy. For protection and
complete recovery of data customers turn to MicroNet Engineering
experts.
Software Training
MicroNet Engineering is focused on personalized training for MS
Office and other products. Getting the right advice on how to best
use software applications is important. Often it is easier to be
shown the way by someone who knows the software to get you going
quickly. MicroNet Engineering not only shows clients the recommended
ways of setting up a business, but also provides procedures for
managing accounting books, designing websites and more to ensure
they have it right the first time. How much does it cost to waste 5
minutes here, 10 minutes there? When you add it up over just one
year you will see that the time cost alone is staggering. Our
training can remove those costly moments of indecision and save you
time and frustration.
Virtual Support
Remote virtual computer support increases customer satisfaction by
enabling technicians to address support needs directly and
immediately. With virtual support, the efficiency and effectiveness
of your support is increased, while customer downtime is minimized.
Using MicroNet Engineering approved remote support tools; a support
rep can begin troubleshooting a remote desktop as soon as the user
reports a problem. Virtual support is a great secondary service for
existing clients that need fast problem resolution or ongoing
support.
Technology Consulting
Deciding on the right technology solution for home or business can
be overwhelming. MicroNet Engineering conducts a rapid, high-value
assessment to identify opportunities for lowering expenses and
improving computer systems and business processes. We identify
residential and small business technology solutions to solve
problems and save money. MicroNet Engineering takes the confusion
out of computer hardware, software, networks and training by
providing complete customer solutions.
Do You Need Fast and Reliable Laptop or Notebook
Repair?
When you choose MicroNet Engineering for your laptop repair, you are
placing your trust in good hands. You can rest assured your laptop
will be diagnosed and repaired by one of our knowledgeable
technicians. We repair Toshiba, IBM, Lenovo, Sony, HP, Compaq,
Panasonic, Dell and most other brands.
